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Repair & Service Department-Quick Support Form




Return to Manufacturer Authorization

Thank you for your use of Berkeley Nucleonics Instrumentation. To provide faster, more effective service to you, BNC requires the following webpage be completed in advance of returning your product to the factory. BNC will process your request for RMA and respond by email with appropriate shipping instructions, estimated repair costs / replacement costs, RMA Reference #, and estimated turn-around time.



Purchasing - Administrative Contact
Dear: First/Middle Name: Last Name:
Date: Company: Phone:
Fax: Email:


Same as Purchasing

End User - Technical Contact
Dear: First/Middle Name: Last Name:
Company: Phone:
Email: Purchase order #:




Address Ship to:
Address1: Address2:
City: State:
Zip: Country:


Same as Shipping

Bill to:
Address1: Address2:
City: State:
Zip: Country:


Instrument Information
Model:


Serial:


Detailed application for which instrument is being used:
(include other instruments in use).


Detailed description of the problem:
(include instrument settings and all user data).



Estimate required by purchasing:
Yes
No
Product in warranty:
Yes
No

Extended service contract on this product:
Yes
No
BNC to check records



Click Submit to process your request for RMA#. If you have difficulty or do not receive a return email within 24 hours, please contact the factory at 800-234-7858.




Berkeley Nucleonics Corporation

2955 Kerner Blvd., San Rafael CA 94901 U.S.A

Phone: 800.234.7858 Fax: 415.453.9956

E-mail: info@berkeleynucleonics.com